Commercial Cleaning Industry Trends 2021

The commercial cleaning industry has become more important than ever. As the Coronavirus pandemic spreads, businesses across Australia has come to realize the importance of hygiene and cleanliness. In order to stay ahead of the competition, it’s important cleaning businesses keep up to date with the latest industry trends – 

Increased Cleaning Frequency

COVID-19 has impacted every industry in some way.
Since its discovery, we’ve learnt a lot about this virus, including the fact that it predominantly travels through the air as opposed to surfaces.
Nonetheless, many businesses and office buildings are placing a greater emphasis on the cleaning of their facility.
That means that one of the most significant commercial cleaning industry trends is that clients are demanding more regular and detailed cleaning, and this trend is expected to persist even after the coronavirus outbreak.

Client Communication

Client communication has improved as a result of COVID-19. Clients now want to be a part of the process.
They want to know what you clean, what products you use, how you teach your staff, how often you clean surfaces and areas, and other details. They will have more inquiries which cleaning businesses could use to their benefit.
There’s no denying that cleaners put in long hours, yet for many clients, this is easy to overlook. By describing what your staff does at each site, you can see how much effort goes into the job. So don’t be afraid of inquiries regarding your job; instead, use them to emphasise your team’s meticulous and focused approach to their work.

Green Cleaning

Green products are growing more popular as people become more aware of the challenges of climate change and its long-term effects, making them the future of commercial cleaning.
People are now looking for things that are made in an ethical, responsible, and long-term manner.

Apart from that, individuals are more aware of marketing methods utilised by businesses.
Simply stating that a product is organic will not suffice to persuade current consumers that it is environmentally friendly.
They would research the components or ingredients utilised in the product, as well as read reviews, before making a purchase.
All for the sake of demonstrating that it is actually a green product.

Supplementary Services

Having additional cleaning services not only boosts your business’s revenue, it also reduces administration time for your clients since it means they no longer have to spend time shopping around for another provider.
Window cleaning, grounds maintenance, HVAC cleaning, and basic building upkeep are examples of supplementary services.


Automation is all but inevitable, given the lightning-fast pace at which technology improves.
There are still a lot of aspects of cleaning that machines can’t manage.
Nonetheless, new technologies are being used in an increasing number of products and equipment to make cleaning easier.

However, on the business side of things, commercial cleaning firms have access to a number of automation solutions.
Online booking, task schedulers, and accounting software are just a few examples.
Previously, this type of software was only available to large organisations.
Small enterprises can now benefit from technological advancements as well.
These automation tools can assist decrease expenses and increase efficiency, as well as remove or lessen consumer pain points.

Cleaning Software

Having the right cleaning software to schedule cleaning jobs can be a very strong complement to having a successful cleaning business.
Using janitorial management software, you can streamline work orders, make on-site quotes, generate and alter bids with a few simple clicks, develop cleaning checklists, conduct inspections, monitor personnel performance, track inventory, and much more.
This one addition to your firm will increase your efficiency, speed, accuracy, and profitability.

Denton Nakumura
Denton Nakumura

Denton is the supervisor at CE Cleaning Company Sydney and has many years experience in the cleaning industry.