How to Hire the Right House Cleaning Company

Whether you want to hire a cleaning service for a one off clean, a yearly spring clean, or have them come on a regular basis, there are a few questions you should consider before making a selection.

Hiring someone who isn’t part of a company or cleaning agency come with risks. However, it is usually the cheaper option, especially if you are willing to pay “cash under the table”. If you value a cheap price over everything else, then it is advisable to hire an individual cleaner and keep them close if it works out well. Otherwise, go with a professional cleaning company. Sure, it’s more expensive, but there are numerous advantages to hiring a professional business like ours. So, if you’re considering to engage a cleaning service, here are some things to think about.

How Established Are They?

While you’re doing your homework, look into how long they’ve been in business and how active their website is.
When opposed to a firm that just debuted yesterday, it’s usually better to conduct business with a company that has been operating for a while. When it comes to the cleaning industry, many fly-by-night businesses pop up and disappear every day.

Can They Work According to Your Schedule?

You must decide on the regularity with which your property will be cleaned.Maybe you’d want your house cleaned twice a week by expert cleaners, or maybe you just need a thorough cleaning once a month?

Ensure the cleaning company you hire can meet your schedule and can accommodate your demands at times that are most convenient for you, are ideal.

Make Sure they Understand Your Expectations

Setting clear expectations is an important part of selecting a cleaning service.
Communicate your worries and expectations to a prospective cleaning service during an in-home or phone consultation so that the company can present you with pricing and a cleaning scope that matches your individual needs.

Do you want your windows cleaned?
Do you want green cleaning products?
Do you need the oven cleaned?

The more explicit you are about what needs to be cleaned, the better you can chat with a cleaning firm about sending a cleaner to your property.
They’ll be able to tell you if you need an ad hoc or regular clean, and at what frequency, based on your requirements and their experience.

Are they Responsive to Your Concerns?

You need to understand that even the best cleaning companies can make mistakes from time to time and issues such as cleaners getting sick can cause interruption to your service. This is fine as long as they are willing to immediately work to rectify the issues.

From the moment you enquire about cleaning services until the job is completed, a professional cleaning business will focus on the client experience. If the organisation is attentive and takes the time to answer any of your issues regarding the service, you will almost certainly have a positive experience with them. This is because a cleaning company’s reactivity is one of the first indicators of its consistency, reliability, and trustworthiness.

Do they Have Good Reviews?

Look for online reviews on Google. But keep in mind that people are more inclined to post a negative experience online rather than a good review.

Consider it a red flag if a company has mostly bad reviews. It’s typical to just see a few negatives. After all, no business can please everyone every single time.

Look for a company that has received consistent, good feedback from real people. Be aware that fake reviews aren’t so hard to get so if you come across a company with dozens of reviews and all of them are perfect, you should consider it a red sign.Try reading a few reviews to get a better idea of the service.

Are they Insured?

Before you hire a cleaning service and invite them inside your home, be sure they have the following –

  • Insurance
  • Workers Compensation
  • Business Certificate and ABN

One of the most significant differences between hiring a professional cleaning firm and an independent cleaner is the protections provided, or the lack thereof.

It’s critical to ensure that the organisation can cover any losses or thefts.
The company’s insurance will cover any fees incurred if someone is injured while working on your property.

A cleaning business without insurance, on the other hand, will leave you liable for:

  • Money or property that has been stolen
  • Property that has been damaged
  • Employees who have been injured

Before they enter your home, choose a company that has the adequate insurance coverage.

Denton Nakumura
Denton Nakumura

Denton is the supervisor at CE Cleaning Company Sydney and has many years experience in the cleaning industry.